Tiếng ViệtThe purchasing process on our website is conducted through the following steps to ensure clarity, transparency, and convenience for customers:
+ Step 1: Search and Select Products
Customers visit the website, review detailed product information, and select products that best meet their needs.
+ Step 2: Add Products to Cart
After selecting the desired products, customers click the “Add to Cart” button and review the quantity and product details in the shopping cart.
+ Step 3: Place an Order
Customers place an order by providing complete and accurate information, including full name, phone number, delivery address, and contact email.
+ Step 4: Order Confirmation
Upon receiving the order, our staff will contact customers via the registered phone number or email to confirm the order details.
+ Step 5: Notification of Total Payment
We will inform customers of the total payable amount, including product prices and shipping fees (if any), and provide instructions on the payment method in accordance with our published policies.
+ Step 6: Delivery Process
After customers complete payment as confirmed, the order will be packaged and handed over to the shipping service for delivery to the registered address.
+ Step 7: Receipt and Order Completion
Customers are advised to check the condition of the products upon receipt. Once the customer signs for delivery and no complaints are raised, the order shall be deemed completed.