Payment Policy

To ensure transparency and convenience in order processing, we currently apply prepayment via bank transfer only. After confirming your order details and shipping fee, we will proceed with delivery according to your selected shipping option.

1. Accepted Payment Method

We do not accept cash payments or Cash on Delivery (COD).

You are required to pay 100% of the order value and shipping fee (if any) prior to shipment via the following method:

–   Bank Transfer Payment

You may make the transfer via ATM or Internet Banking using the details below:

–   Account Name: THANH DU MINH COMPANY LIMITED

–   Bank: Vietcombank – Nam Da Nang Branch

–   Account Number: 1001000285266

Transfer Description: Phone number or order code. In cases where payment is made via the QR code included in the order confirmation email, the transfer description will be automatically generated.

2. Payment and Delivery Process

–   You place an order on the website.

–   We contact you to confirm the order and notify you of the total payable amount and shipping fee based on your selected delivery method (express or standard).

–   You complete the bank transfer according to the confirmed payment details sent via email.

–   Upon confirmation of payment receipt, we proceed with packaging and shipping the order.

3. Delivery Options

–   Express Delivery: Shorter delivery time with higher shipping fees in accordance with the courier’s pricing.

–   Standard Delivery: Delivery time follows the courier’s standard schedule with more cost-effective shipping fees.

The specific delivery timeframe will be communicated during order confirmation.

4. Important Notes

Orders will only be processed after we have confirmed the full payment receipt.

In cases where you have completed the transfer but payment has not yet been confirmed, please contact us promptly for assistance.

For any inquiries related to payment, please contact:

Hotline: (+84) 2362 222 212